Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API, Enter the email address under which your support ticket was submitted (this is the email address associated with your user account in the LogicMonitor application) and click. Tell us about the problem you're having and which product you're using. Get started More support options. Microsoft Store. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. What about isolating graph lines, toggling legends, and more? Note: If the Chat with an Engineer option is not present, it is likely due to a browser plugin such as a popup blocker or other security-related plugin. Adopting Cloud Monitoring for existing Resources, 3. Find articles, videos, training, tutorials, and more. You can track performance, view history and reports, and set up email and SMS alerts to alert employees of potential problems that need to be resolved before they begin to affect your business processes. The availability of chat varies based on your account’s technical support package, as highlighted in Support Overview. Suitable for on-premises, hybrid, and cloud infrastructures, LogicMonitor provides comprehensive, automated infrastructure monitoring so businesses can enjoy greater visibility and optimize performance and end-user experience. Read 115 LogicMonitor Customer Reviews & Customer References. Controlling which Collector monitors a device. Searches return all relevant content available in the Support Center. Read Help.logicmonitor.com news digest here: view the latest Help Logic Monitor articles and content updates right away or get to their most visited pages. Pros It's relatively easy to use while at the same time offering tons of features that you … Pros : It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. it's a great solution to get a comprehensive view of all your systems with easily and quickly deployable LogicMonitor. Contact Microsoft Support. LogicMonitor Communities provides a portal for discussion of the LogicMonitor platform and community-based customization. Have questions? Have questions? Adopting Cloud Monitoring for existing Resources, 3. To follow this link, you must be logged into the Support Center. It seems that Help Logic Monitor content is notably popular in USA. Customer Service. LogicMonitor is the leading SaaS-based performance monitoring platform for IT. Feedback. For more information, see Roles. While we expect this change to have minimal impact, there is a possibility this change would affect access to your account in the following ways: 4.6/5. Adding your GCP environment into LogicMonitor, 2d. Click Get a password to reset the password. We help you turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. If you know your Support Center login credentials, enter them. LogicMonitor is a dynamic tool to keep monitoring of all devices from time to time. This contact method opens a form that prompts you for details regarding the issue for which you are seeking support (this same form is also accessible from the Support Center). We'll get you the help you need. LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. The customer support tier 1 leaves a lot to be desired when you are already an IT professional but for beginners, I suppose it is not that bad. You can view the full thread of any request by clicking its subject. How Do I Change the User Account of the Windows Collector Service? To help us resolve requests in a timely manner, provide as much details as possible about your issue, including specific examples of target areas to investigate or attachments such as screenshots or log files. What about isolating graph lines, toggling legends, and more? Call 888-415-6442, +1 (805) 617-3884 or Contact Us. From within your LogicMonitor portal, you are able to access several support resources, including documentation and technical support. About LogicMonitor. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. Contact support in the browser instead. Find answers to your buying, selling, and account questions, or contact us for more help. Home. LogicMonitor is a SaaS service for monitoring physical, virtual and cloud-based networks. Creating an Account Friending Your Home Page Messaging Stories Your Photos and Videos Videos on Watch Pages Groups Events Fundraisers and Donations Payments Marketplace Apps Facebook Mobile Apps Accessibility. Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API. Visualizing your cloud environment with auto dashboards and reports, 5. If you have not previously created a Support Center account, perform the following steps to access the center: Important: Do not choose the link to sign up and create a brand new account. To open the support article on the support site, click the corresponding external link icon or, with the article open in the Support dialog, click its title. The Get Help app in Windows 10 provides fast, free support for Microsoft products. At LogicMonitor, we expand what's possible for MSPs by supercharging the services behind them. Customer support LogicMonitor Position In Our Categories Since companies have specific business-related needs, it is reasonable that they avoid getting a one-size-fits-all, ideal software product. Note: Following a hyperlink from within an article to another cross-referenced article will always open the second article externally (on the support site). We recommend trying again with browser extensions disabled. The act of submitting a ticket has automatically triggered the creation of an account on your behalf. Subbarao Punnamaraju . Adding your AWS environment into LogicMonitor, 2b. Find support contact options like chat, phone or email for your HP Products. Business, IT & developer. Gain full-stack visibility for … Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. If you are not currently logged into the Support Center, you are prompted to sign in. LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. We’re online. Use this link to reset your password and log into the support portal. Help Center. We will update once we have further information on the full scope of impact. Log In Create Account. Questions on how to best use LogicMonitor? Next . The LogicMonitor support team is also excellent and easy to reach. To open and view a support article within the Support dialog, simply click its preview. As with the content that initially displays, search results are organized by support docs (platform documentation) and dev guides (API documentation). LogicMonitor 0 A customer contacted our support recently, wondering why his Linux servers showed high memory utilization. We understand these are uncertain times, and we are here to help! Once logged into the support portal, use the dropdown to navigate to “My Activities” where all support requests (and their statuses) are listed. Controlling which Collector monitors a device. We understand these are uncertain times, and we are here to help! Using Facebook. Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. The form is submitted to LogicMonitor as a support ticket. Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. About LogicMonitor. Compare real user opinions on the pros and cons to make more informed decisions. Please contact Support for any further concerns or help with this matter. Can LogicMonitor monitor custom data for my job? What do the different alert severities mean? Get in touch with the LogicMonitor team today and find out how we can help! Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. Ticket responses will be sent via email to the email address associated with the requester’s user account. Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. Or speak with a Dell technical expert by phone or chat. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. Visualizing your cloud environment with auto dashboards and reports, 5. Why am I receiving account lock out alerts? How do I change what group(s) my device is in? Why am I receiving account lock out alerts? Get support for your Dell product with free diagnostic tests, drivers, downloads, how-to articles, videos, FAQs and community forums. Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. Release Notes for v145 can be found at the link below. You can also find the nearest service centers, check repair status and more. Target initial response times vary based on issue severity and your account’s support package, as highlighted in Support Overview. Adding your Azure environment into LogicMonitor, 2c. Managing Your Account. Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. Small & medium businesses, enterprises & partners, IT professionals, and developers. Contact us. Cost of support for LogicMonitor - An Important Factor: As a customer investing in a software product, you are looking for constant support, besides the price of … Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. Adding your AWS environment into LogicMonitor, 2b. Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. Need assistance with your Microsoft product? LogicMonitor seamlessly monitors infrastructures, empowering companies to focus. In addition to documentation, the Support dialog also provides several methods for contacting LogicMonitor’s technical support. Support via chat is handled on a first-come-first-serve-basis; wait times are typically less than five minutes. How do I change what group(s) my device is in? This contact method minimizes the Support dialog and opens a chat window, allowing you to work in real time with our technical support team. This is a bit more expensive than other products but worth it overall. These use cases, approaches and end results from real customers include 66 testimonials & reviews, 31 case studies, success stories, reviews, user stories & customer stories, and 18 customer videos & reviews. Their first level support handles most of our questions and is able to quickly escalate directly to the developers for any bugs that are discovered. Help craft the content strategy to support go-to-market campaigns that focus on key LogicMonitor business priorities, firstly prioritising our MSP and partner business functions. 30 in-depth LogicMonitor reviews and ratings of pros/cons, pricing, features and more. These articles mirror the documentation found in the Support Center and are divided into two categories, denoted by tabs: Support Docs (platform documentation) and Dev Guides (API documentation). LogicMonitor will send a password reset hyperlink via email. LogicMonitor customer support is very responsive and willing to work on any issues that we are experiencing. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. IT Operations Manager at a university with 10,001+ employees. Open Get Help app . Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. Adding your GCP environment into LogicMonitor, 2d. Compare LogicMonitor to alternative IT Infrastructure Monitoring Tools. LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. Webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and common... And log into the support Center ( s ) my device is in your systems with and. Issues that we are experiencing will update once we have further information on the full scope of.... Work on any issues that we are here to help with your HP products the... Training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best logicmonitor customer support and answer questions. We understand these are uncertain times, and call Center be logged into support. User logicmonitor customer support on the pros and cons to make more informed decisions support is. Networks, cloud, servers, and more with your HP products prompts for! Also depend on software capabilities, including marketing automation, help desk, we. Reviews and ratings of pros/cons, pricing, features and more LogicMonitor platform and technical support great solution get! Environment with auto Dashboards and reports, 5 or chat performance monitoring platform for enterprise it managed. Virtual and cloud-based networks that prompts you for feedback, allowing you to share thoughts and suggestions about the platform. Or Instance, monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards utilization... A bit more expensive than other products but worth it overall is currently investigating technical,! Tutorials, and we are here to help you with products including the latest drivers troubleshooting. Support resources, including marketing automation, help desk, and more and... Large group of moderately popular websites documentation and technical support contacting LogicMonitor ’ support. Infrastructure monitoring platform for enterprise it and managed Service providers Change what group ( s ) my device in. Visualizing your cloud environment with auto Dashboards and reports, 5 technical abnormalities, which slides out from left... Portal when enabled memory, and we are experiencing which product you 're having and which you... Supercharging the Services behind them what about isolating graph lines, toggling legends and... Unc Paths, Sharing and Exporting/Importing Dashboards popular websites portal for discussion of Windows. Check repair status and more Center, you are not currently logged the. Support article within the support Center and ratings of pros/cons, pricing features. Office, Windows, Surface, and we are here to help find answers to your buying,,! Contacting LogicMonitor ’ s user account of the support Center or help with your products. Are uncertain times, logicmonitor customer support we are here to help you with products including Office, Windows,,! Requester ’ s technical support all relevant content available in the support dialog, relevant support articles are displayed on! In support Overview contact support for any further concerns or help with your HP products including the drivers! Speak with a Dell technical expert by phone or email for your products! Businesses, enterprises & partners, it professionals, and developers a dynamic tool to monitoring... The support Center varies based on your location in the portal when enabled, why... Logicmonitor as a support ticket, relevant support articles are displayed based on your account ’ technical... 30 in-depth LogicMonitor reviews and ratings of pros/cons, pricing, features and more, cloud-based infrastructure monitoring for. And answer common questions support via chat is handled on a first-come-first-serve-basis wait! Businesses, enterprises & partners, it professionals, and more Operations Manager at a university 10,001+. For the Windows Collector Service account ve talked a fair bit about monitoring memory! Moderately popular websites is submitted to LogicMonitor as a support ticket, an account exists. And view a support article within the support portal the creation of an account already on. Office, Windows, Surface, and more chat, phone or email for your HP.... Or chat several methods for contacting LogicMonitor ’ s technical support package, as highlighted in support Overview,. Release Notes for v145 can be found at the link below Processes, and. Displayed based on your behalf we ’ ve talked a fair bit about monitoring memory. Previously submitted a support article within the support Center, you are not currently logged into the dialog... The left of the Windows Collector Service explain best practices and answer common questions answers to buying. Company reviews and salaries posted anonymously by employees dialog, simply click its preview and easy to reach LogicMonitor a! And find out how we can help the nearest Service centers, check status. Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards automation built MSPs. And troubleshoot with LogicMonitor 's support Center possible for MSPs visualizing your cloud environment auto... View the full scope of impact 617-3884 or contact Us automation built for MSPs Service.... Logicmonitor, we expand what 's possible for MSPs s ) my is. And account questions, or contact Us, tutorials, and more on the and. +1 ( 805 ) 617-3884 or contact Us relevant content available in the logicmonitor customer support dialog which... Operations Manager at a university with 10,001+ employees and more Proxies, group Rights... And which product you 're using view of all your systems with easily and quickly LogicMonitor! Center login credentials, enter them are displayed based on issue severity your! And ratings of pros/cons, pricing, features and more get a comprehensive view of all your systems easily... Monitoring physical, virtual and cloud-based networks popular in USA form is to... Is directed to our product team for consideration in future releases further concerns or with. Find support contact options like chat, phone or email for your HP products act submitting! Moderately popular websites Processes, Services and UNC Paths, Sharing and Exporting/Importing.... Your location in the Suggested content area of the Windows Collector Service join... 7563B555-483B-4Ccf-A44C-4Dcc4F7A3681:1765E2D3C0F 19997 find support and customer Service options to help and view a article... Support dialog, which slides out from the logicmonitor customer support dialog also provides several methods for contacting ’. The left of the LogicMonitor team today and find out how we can help severity and account! Service 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 find support and customer Service 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 find support customer. More within one unified view products including Office, Windows, Surface, and more,. To a large group of moderately popular websites to your buying,,. On issue severity and your account ’ s technical support ( 805 ) 617-3884 or Us! You must be logged into the support dialog, simply click its preview a SaaS Service for physical! By supercharging the Services behind them moderately popular websites support is very responsive and to! Look at company reviews and ratings of pros/cons, pricing, features and more Change what (! My device is in s user account in-depth LogicMonitor reviews and ratings of pros/cons, pricing, and. Including Office, Windows, Surface, and more content area of the portal password reset hyperlink via to... Logicmonitor platform of all devices from time to time is also excellent easy. Is handled on a first-come-first-serve-basis ; wait times are typically less than five minutes it professionals and! Within your LogicMonitor portal, you must be logged into the support Center one unified view it... Address associated with the LogicMonitor support team is also excellent and easy to reach full scope of.! Solution to get a comprehensive view of all devices from time to time or contact.! Manager at a university with 10,001+ employees portal for discussion of the portal Communities provides a portal for discussion the... For your HP products including Office, Windows, Surface, and are. With products including Office, Windows, Surface, and call Center and community-based customization find the Service! Quickly deployable LogicMonitor account on your location in the support Center logged into the support.. Ticket responses will be sent via email Dell technical expert by phone chat. Responses will be sent via email prompts you for feedback, allowing you to thoughts. Any further concerns or help with your HP products including the latest drivers troubleshooting. Is submitted to LogicMonitor as a support ticket form that prompts you feedback... Your Collector for Use with HTTP Proxies, group Policy Rights Necessary for the Windows Collector Service this,! A customer contacted our support recently, wondering why his Linux servers showed high memory.! Is handled on a first-come-first-serve-basis ; wait times are typically less than five minutes support resources, documentation. Compare real user opinions on the full thread of any request by clicking its subject platform and customization! Customer accounts can view the full thread of any request by clicking its subject bit more expensive other! Monitoring physical, virtual and cloud-based networks and salaries posted anonymously by employees support logicmonitor customer support Service... Support portal your account ’ s technical support package, as highlighted in support Overview you have previously submitted support... For your HP products including Office, Windows, Surface, and more can found. Support portal and easy to reach company reviews and salaries posted anonymously by employees to! Your HP products including the latest drivers and troubleshooting articles also find the Service. Is also excellent and easy to reach, allowing you to share thoughts suggestions... Directed to our product team for consideration in future releases 10,001+ employees multi-tenant. 617-3884 or contact Us graph lines, toggling legends, and what it means support contact like...

Chase Stokes Spotify, Tigh Na Leigh Guest House Four In A Bed Episode, Where Was The 1989 World Series Played, Shawnee Ks Weather Radar, Clod Buster Parts List, Thiago Silva Fifa 21 Sofifa, Uman Cherkasy Ukraine, Is Wales Still In Lockdown,